Cookie Policy

Last Updated:

Crazy Egg uses cookies on this website as described in this Cookie Policy. Essential cookies support site operation; optional cookies are used according to your cookie preferences. You may change those preferences on this site or disable cookies through your browser settings.

  1. Overview of Cookies

    Cookies are small files that are downloaded by a browser when a set is visited. Cookies are returned to an originating site and/or third party site on subsequent visits. Cookies may serve several functions, including remembering user preferences, visited pages, time and dates, and other metrics.

  2. Types of Cookies Placed on the Site

    Crazy Egg's uses first-party cookies (small text files that Crazy Egg stores locally on your computer) on Client Sites for one or more of the following purposes:

    • User identification and authentication

    • User preference storage

    • A/B performance testing

    • Usage pattern assessment and traffic analysis

    • Advertisement performance assessment

    Cookies placed by Crazy Egg do not include personally identifiable information such as name, phone number, e-mail address or mailing address, nor does Crazy Egg link cookies to such personally identifiable information in our servers or databases.

  3. Cookies Used on this Site

    Some of the cookies that we use on this site, and the purposes for which these cookies are used, are provided below. Please note that this list is not exhaustive; additional cookies may be added, and we may update or remove the cookies below.

    Cookie Name(s) Source Duration Purpose
    Cookies set directly by app.crazyegg.com and www.crazyegg.com
    _crazyegg Crazy Egg Session (auto-deletes when you quit your browser) Remembers information related to marketing page features.
    _session Crazy Egg Session (auto-deletes when you quit your browser) Remembers information related to marketing page features.
    ce_login Crazy Egg 1 year Remember the last email address you used to login
    ce_signup_flow Crazy Egg 1 year Remember the signup flow you saw
    ce_signup_partner Crazy Egg 1 year Remember the signup partner you were referred from
    ceac Crazy Egg 1 year Identifies your Crazy Egg account
    cean Crazy Egg 1 month Random anonymous value
    cehc Crazy Egg Session (auto-deletes when you quit your browser) Supports a personalized experience in the Help Center
    celi Crazy Egg Session (auto-deletes when you quit your browser) Logged-in Status
    cean_assoc Crazy Egg 1 month Maintains visitor continuity across identification
    expire_time Crazy Egg 55 minutes Manages secure access links
    first_snapshot_url Crazy Egg 1 year Remembers the first website you tracked with Crazy Egg
    gdpr_consent Crazy Egg 365 days Remember if user gave consent
    referrer-tracked Crazy Egg Session (auto-deletes when you quit your browser) Ensures your referring website is recorded only once per visit
    sharing_[item_code] Crazy Egg 30 minutes Enables report sharing
    sid Crazy Egg Session (auto-deletes when you quit your browser) Identify logged-in users
    ce_sid Crazy Egg Session (auto-deletes when you quit your browser) Identify logged-in users
    cecu Crazy Egg Session (auto-deletes when you quit your browser) Identify logged-in users
    cecu_demo Crazy Egg Session (auto-deletes when you quit your browser) Identify logged-in users
    Cookies set directly by www.crazyegg.com/blog
    hide_overlay Crazy Egg 1 year Remembers that you dismissed the blog prompt
    Cookies set directly by support.crazyegg.com
    _ga ZenDesk (through Google Analytics) 1 day Unique visitor ID
    _gid ZenDesk (through Google Analytics) 1 day Session cookie
    __cfruid ZenDesk, Crazy Egg (through CloudFlare) Session (auto-deletes when you quit your browser) Stores a unique user ID.
    ajs_anonymous_id ZenDesk (through JIRA) 1 year Stores last visit statistics.
    Cookies set by the Crazy Egg tracking script
    _ceir Crazy Egg 1 year Used by the legacy tracking script to identify returning visitors
    _CEFT Crazy Egg 1 year Stores A/B test assignments to provide a consistent visitor experience and support conversion attribution
    ce_server_side_ab Crazy Egg 1 day Stores server-side A/B test assignments
    _cer.v Crazy Egg Up to 31 days (expires on the first of the month) Used by the legacy tracking script to identify returning visitors
    _ce.s Crazy Egg 1 year Stores visitor and session information used for tracking across page views
    _ce.cch Crazy Egg 1 second Used by the legacy tracking script to check whether cookies can be stored
    _ce.gtld Crazy Egg 1 second Identifies the domain where tracking cookies can be stored
    ce_need_secure_cookie Crazy Egg 1 second Used by the legacy tracking script to determine cookie security settings
    cebs Crazy Egg Session Tracks the current browser session
    cebsp_ Crazy Egg Session Tracks pages viewed during the current browser session
    cec Crazy Egg Session Stores whether the visitor has consented to cookie usage
    _ce.seg.targeting Crazy Egg 30 minutes (refreshed on activity) Stores segment targeting information during a visitor session
    _ce.clock_event Crazy Egg 1 Day Used by the legacy tracking script to support time synchronization
    _ce.clock_data Crazy Egg 1 Day Stores the time difference between the visitor's browser and the server
    _ce.irv Crazy Egg Session Used by the legacy tracking script to identify returning visitors during a session
    ceft_variant_override Crazy Egg Session Stores an A/B test assignment used for previews and testing
    _ce.blk Crazy Egg 1 year Stores whether this browser has opted out of tracking on a specific site
    Cookies set by third-party services installed on this site
    ahoy_visitor Honeybadger via Ahoy 2 years Visitor tracking for error reporting.
    ahoy_visit Honeybadger via Ahoy 4 hours Session tracking for error reporting.
    __ar_v4 DoubleClick (advertising service from Google) 5 years Advertisement conversion rate tracking.
    IDE DoubleClick (advertising service from Google) 2 years Advertisement conversion rate tracking.
    _gid Google Analytics 24 hours Uses to distinguish users.
    _ga Google Analytics 24 hours Unique visitor ID.
    _gat Google Analytics 10 minutes Limits the frequency of data collection requests.
    _gat_gtag_UA_[id] Google Analytics 24 hours Track user behavior in videos.
    ki_r, ki_s, ki_t, ki_u Qualaroo 5 years Customer surveys.
    fr Facebook 90 days Used for Facebook Ads.
    fr Facebook Session (auto-deletes when you quit your browser) Used for Facebook Ads.
    _fbp Facebook 6 months Used for Facebook Ads.
    uvc Add This 24 hours Used to allow visitors to share pages from the blog on social media.
    __cfduid Cloudflare 1 year Helps Cloudflare apply security settings.
    NID Google 6 months Used by Google to store user preferences.
    1P_JAR Google 1 month Used by Google to store user preferences.
    DV Google 7 minutes Used by Google to store user preferences.
    UULE Google 1 day Used by Google to store user preferences.
    _gcl_au Google AdSense 1 day Used to link ad clicks to specific landing pages.
    AWSALBTG Amazon 7 days Helps route your connection to the appropriate server.
    AWSALBTGCORS Amazon 7 days Helps maintain your server connection across different browsing contexts.

    Beside cookies, we also use the browser local and session storage, which is similar to cookies (local files that store information), but work a bit differently technically.

    Local Storage Name(s) Source Duration Purpose
    Local storage set by the Crazy Egg tracking script
    _ce.av Crazy Egg 180 days Stores advertising visit information for conversion attribution
    ce_asset Crazy Egg Expires when the browser tab is closed Used by the legacy tracking script to store page asset information for the current recording
    ce_asset_waiting Crazy Egg Expires when the browser tab is closed Stores page asset information awaiting collection for the current recording
    ce_local_asset_cache Crazy Egg Expires when the browser tab is closed Stores page asset information collected for the current recording
    ce_csp_transport_check Crazy Egg 24 hours Stores compatibility information for the site's security settings
    ce_fvd Crazy Egg Cleared when a new session starts or the visitor's returning state is reset Stores first-visit information used across tracking
    ce_segment_visit_history Crazy Egg Retains data across sessions until explicitly removed Stores recent page visit history for segment targeting
    v11.fsvd Crazy Egg Cleared when the tracking session is reset or replaced Stores first-session visit information used across tracking
    ce_seen_surveys Crazy Egg Persists across sessions until removed Stores surveys that have already been shown to the visitor
    ce_seen_ctas Crazy Egg Expires when the browser tab is closed Used by the legacy tracking script to store calls to action already shown to the visitor
    ce_virtual_tracker_data Crazy Egg Expires when the browser tab is closed Used by the legacy tracking script to temporarily store tracking information
    powerup Crazy Egg While the browser tab is open (session storage) Stores interactive mode settings for the current browser tab
    ce_bot_detector Crazy Egg Retains data across sessions until explicitly removed Stores information used to identify automated traffic
    cetabid Crazy Egg While the browser tab is open (session storage) Distinguishes activity recorded in different browser tabs
    Set by third-party services installed on this site
    cf_use_ob Cloudflare Until end of session CloudFlare cookie to identify trusted web traffic.
    cf_ob_info Cloudflare Until end of session CloudFlare cookie to identify trusted web traffic.

  4. To Block or Remove Cookies

    If you would like to block, remove, or opt-out of the placement of cookies by Crazy Egg, please see the instructions in our Privacy Policy, under the headings "Use of Cookies" and "Opting Out" page.

  5. Manage my cookie preferences

  6. Further Information

    For further information regarding cookies, please see www.allaboutcookies.org, or www.aboutcookies.org.